Excellent customer service. Staff is knowledgeable, friendly, and flexible. Much appreciate the calls and messages to get our taxes done before deadline dates. No problem asking to get a paper copy of our tax return at their office in Kent. Thank you very much Capital Tax staff!
As a result of divorce proceedings, I had to get a tax repayment plan with the IRS. I had struggled with an accountant doing this for about 2 years and it got nowhere. I was at the end of my patience and found Sandra and her business. She is a real, and emphasize real, agent to engage to interface with the IRS. She worked her magic and I got a very reasonable repayment plan. If you've ever dreaded seeing another letter from the IRS in your mailbox, Sandra can help. She is very friendly, honest above all, and she keeps her commitments. I can't say enough about the help she and her business gave me.
I admit that I got into what I consider "big tax problems". I was referred to one of my friends that had similar issues. I cannot express the "weight off my shoulders" enough when leaving Sandra. She really had an incredible way of making me feel "normal" and that my problems were not as large as I had worked them up to be. It is hard to be self employed and very easy to get the IRS goons after you. Thanks so much to all of you for reducing my stress and making me feel normal again.Adam
First time clients. Mike did an excellent job and explained everything in detail. Switched preparers to have one closer to home in Orting. Glad they opened an office here. Nice people and we were extremely satisfied.
Have been doing our taxes for several years. They are great about explaining things you don't understand and answer all your questions. They take the time to make sure you understand. Would definitely recommend them.
We have been doing our taxes ourselves for years and finally decided to use Capital Tax Service which was a GREAT decision!Nikki was quick and efficient even though it took me a bit to get everything to her. She answered all our questions and gave us amazing advice as to what we could do this next year to better prepare ourselves for future taxes.We will, without a doubt continue to use Capital Tax Service forever as they took all our tax stress away!
My family and I come every year for the great service we get at Capital Tax Service. We love the family like atmosphere and the personalized help you receive, along with the peace of mind knowing you have highly trained professionals preparing your taxes.
I have had nothing but good experiences with Capital Tax. They are always courteous and polite. They make you feel like a person and not some number. They go the extra mile when needed and make things less stressful.
This is the first time we've used Capital Tax Services. Kevin did an excellent and timely job, more efficiently than we anticipated. We are looking forward to working with Captial Tax Services again. Like the cats!!!
Capital Tax Service has provided us with excellent service for several years years now. Sandra and her team have always taken the time to provide helpful advice and kept us on track throughout the year. I highly recommend them to my friends and business associates.
I was impressed at the get go with their intake form. They are professional and don’t miss any detail. It was comforting to know how knowledgeable they are. I really appreciated them striving to do the best job for us.Thank you for great service.
First class operation. They know their stuff and go above and beyond to help. Great folks. Considerate, sincere, & truly care about their clients. I know, because I am one.If you need tax or IRS assistance, call them.
Capital Tax is awesome. They were able to get money back from previous years. They also know the ins and outs of tax preparation for people with disabilities. They are up-to-date with the new tax laws and any deductions allowed. Friendly service. Great price. They take the pressure of doing taxes ourselves and worrying we missed something or did something wrong off of our minds. Our tax preparer, Dayna, is fantastic! Thanks!
I have always done my own taxes, but I sold my house last year and knew that I definitely needed an expert's assistance to prepare and file my taxes for 2021. Sandra was efficient, knowledgeable and very thorough. She told me what was needed after the first interview, and then put it all together quickly. All my questions were answered clearly. Colleen and the rest of the staff were friendly and courteous (and the resident kitty cats are adorable)! Highly recommend Capital Tax Service for the great work, and the excellent pricing.
My wife and I are new to the Washington area and so glad we found Capital Tax Service. We worked with Dayna and had a wonderful experience. She is very knowledgeable, friendly and great to work with as well. She had our taxes completed in a very timely manner and we would highly recommend Capital Tax Service!
This is first year 2022 that we have worked with Capital Tax Service, Sandra Robb and staff with both personal and corporate tax returns. We could not be more pleased. We had been with another well-known CPA firm for many decades and since customer service seemed to be dwindling, we opted to look for another firm. CTS came highly recommended by another tax firm that was filled up. From early on, they were attentive to our industry, and we found them to be consistently efficient and professional, always communicating essentials and documents in a timely manner. We highly recommend them to any individual and business!
I have been going to Capital Tax Service since 2018. Dayna has been doing my taxes and she is amazing.She takes all of the time to explain everything in detail, she is kind, compassionate, very professional and truly cares about her clients.I would recommend her to anyone who wants a service that is very reputable and gets it done right and in a timely manner.
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This material is intended only as teaching material and may omit discussion of exceptions, qualifications, definitions, and effective dates. Accordingly, the reader should not rely solely on this material, but should review original sources to determine the law and applicability to each situation. Neither the instructor nor the Washington State Society of Enrolled Agents will be responsible for any error, omission or inaccuracy under any circumstance.